Mona Agarwal is the General Manager of ETS’s Global Capability Centers (GCC) in India. With a wealth of experience in driving strategic initiatives across global teams, Mona leads the expansion and operational excellence of ETS’s GCC. Her leadership in global mobility, talent development, and innovation has been instrumental in building a strong, diverse, and high-performing workforce. Known for her commitment to fostering inclusive growth and enhancing collaboration, Mona is passionate about creating opportunities for emerging talent and leveraging technology to empower individuals and organizations in the global education sector.